For the last 3 weeks, I have focused on little else other than the upcoming speech at Blogworld. It was an honor to be accepted, after submitting this video proposal. As with all things, however, after the excitement calms down and the dust settles, you are left with real work to do and in this case, I was looking at an hour-long speech to write and deliver. Even with the experience of Toastmasters (video proof!) and a few other public speaking events, the idea of writing for and speaking at Blogworld has been pushing me to break new boundaries in speech preparation. [Read more…] about 17 Effective Tips on Speech Writing and Delivery
Among Others
My Unending Gratitude to Your Show of Support
A labor of love has many hands and hearts at work. There may be one true leader for the effort but it is quite never without the support of at least a precious few others.
My labor of love started over 4 months ago — with an idea. Ideas, I truly believe, are the beginning of everything. But those fragile beginnings need intense love and attention so as to let your ideas bloom and blossom. In this case, the idea was a seed for my first product and for Prolific Living’s first offering to its beloved readers and followers — and after 4 grueling months of a true labor of love, the Fear-Crushing Travel Guide launches on Friday, April 29th.
The product creation process, which I shall document for posterity sometime after launch in case you are itching to create something of your own, naturally taught me countless lessons. So much learning to absorb and to put to good use. So many exciting new things to integrate into future products and services. Every lesson was invaluable but only one came as a complete surprise. [Read more…] about My Unending Gratitude to Your Show of Support
Life Lessons eBook: A Gift from 108 Bloggers
Collaboration does not just add up. It multiples and grows exponentially.
Raam Dev asked 40 bloggers to share their Small Ways to Make a Big Difference. He created an incredible eBook in the span of 3 weeks from a café in Nepal. The words from this book have reached as far as one remote village in Asia. He tells the story best but you get the point. [Read more…] about Life Lessons eBook: A Gift from 108 Bloggers
9 Secrets to a Winning Customer Support Experience
How well do you handle your interactions with customer support?
Yesterday, an AT&T rep of all people put me in my place. I was completely out of line when I said she was not doing anything to help me. She was. I was also wrong when I told her it’s nearly impossible to isolate an intermittent problem. She had a process for it if only I listened long enough. Funny enough, her spunkiness instantly turned things around for me.
I moved from a place of utter frustration and defensiveness to a place of compassion, patience and collaboration.
What right did I have to get frustrated with her when she had only known my problem for all of 3 minutes [Read more…] about 9 Secrets to a Winning Customer Support Experience
The White Hot Truth about Being Useful
When a single word brings you to a dead stop in your tracks, when a quote resonates so deeply with your thoughts that time gently slows down around you, when a book speaks to you so strongly you want to devour it in one big bite, take it as a good sign! It means you are really listening to yourself as you take in your life.
Thanks to Danielle LaPorte, that loudly brilliant and awe-inspiring woman over at White Hot Truth, that happened to me yesterday when she said the word: useful. To quote her more accurately:
Bold, underline, italics, capital letter useful. [Read more…] about The White Hot Truth about Being Useful