How well do you handle your interactions with customer support? Yesterday, an AT&T rep of all people put me in my place. I was completely out of line when I said she was not doing anything to help me. She was. I was also wrong when I told her … [Continue reading] about 9 Secrets to a Winning Customer Support Experience
The White Hot Truth about Being Useful
When a single word brings you to a dead stop in your tracks, when a quote resonates so deeply with your thoughts that time gently slows down around you, when a book speaks to you so strongly you want to devour it in one big bite, take it as a good … [Continue reading] about The White Hot Truth about Being Useful
Top 65 Quotes on Making the Choice about Children
The incredible response to my last post has seriously thrown off my focus and made it nearly impossible to move on. I have written and re-written several drafts of fresh new posts - highlights from travels to Switzerland and Berlin, visits to … [Continue reading] about Top 65 Quotes on Making the Choice about Children
The Path to Fulfillment: To Have or Not to Have Children
The Utter Lack of Desire to Have Children In my life, I have wished for a million things, I have dreamt a thousand dreams; I have pursued hundreds of passions and goals and yet, never for a serious minute in all of my fantastic 30 plus years have I … [Continue reading] about The Path to Fulfillment: To Have or Not to Have Children
Power Tips for When Travel Plans go Awry
Being in control was my way of asserting power over my life or at least I thought so until I realized the illusion of being in control of your life. You may control your temper, your attitude, or your eating habits but you do not control … [Continue reading] about Power Tips for When Travel Plans go Awry